Try to play different audio files to see if it's a quality issue of the file. Change different devices to check for audiooutput compatibility of the device. Plug the UsB cable into the wall socket witha plug adapter for another try.

Check if the 3.5mm audio cable is plugged intothe headphones/aux-out jack correctly. Then setthe Audio-out Channel to "Headphones" or"Speakers" on the computer. Turn up both the volume of the speakers andthe computer. lf the above doesn't work, please contact uswith a picture of the audio jack and the audiosetting.

Please don't hesitate to contact us at support @nylavee.com for a replacement.

Please don't hesitate to contact us at support @nylavee.com for a replacement.

Check if the 3.5mm audio cable is plugged intothe headphones/aux-out jack correctly. Then setthe Audio-out Channel to "Headphones" or"Speakers" on the computer. Turn up both the volume of the speakers andthe computer. lf the above doesn't work, please contact uswith a picture of the audio jack and the audiosetting.

Try to play different audio files to see if it's a quality issue of the file. Change different devices to check for audiooutput compatibility of the device. Plug the UsB cable into the wall socket witha plug adapter for another try.

Turn up both the volume of the soundbar and the computer. Windows: Download a free equalizer software: www.fxsound.com. Then choose the “Volume Boost” or “Bass Boost” in the software.Mac OS: Download a equalizer software: https://www.nimblesnail.com. Then you can adjust the volume and bass as you like.

Check if the connection mode is selected correctly. If it is in wired mode, please set the Audio-out channel to "Headphones" or "Speakers" on the computer. If it is in Bluetooth mode, please unplug the 3.5mm audio cable on the computer. Turn up both the volume of the speakers and the computer.

Please press and hold the light button on the top of the right speaker for 2 second.

Check if the Bluetooth mode is selected correctly. Reset the soundbar and forget the "SK600pro" Bluetooth pairing record on your computer and re-pair with it.

Try to play different audio files to see if it's a quality issue of the file. Change different devices to check for audio output compatibility of the device. If above don’t work, please contact us for a replacement.

Check if the Bluetooth mode is selected correctly. Reset the soundbar and forget the "SK100" Bluetooth pairing record on your computer and re-pair with it.

1.Turn up both the volume of the soundbar and the computer. 2.Windows: Download a free equalizer software: www.fxsound.com. Then choose the “Volume Boost” or “Bass Boost” in the software. Mac OS: Download a equalizer software: https://www.nimblesnail.com. Then you can adjust the volume and bass as you like.

Please press and hold the knob in Bluetooth mode for 12 seconds until it makes a power on sound.

Check if the connection mode is selected correctly. If it is in wired mode, please set the Audio-out channel to"Headphones" or "Speakers" on the computer. If it is in Bluetooth mode, please unplug the 3.5mm audio cable on the computer. Turn up both the volume of the soundbar and the computer.

1.Try to play different audio files to see if it's a quality issue of the file. 2.Change different devices to check for audio output compatibility of the device. 3.Plug the USB cable into the wall outlet with a plug adapter for another try.

Turn up both the volume of the soundbar and the computer. Windows: Download a free equalizer software: www.fxsound.com. Then choose the “Volume Boost” or “Bass Boost” in the software.Mac OS: Download a equalizer software: https://www.nimblesnail.com. Then you can adjust the volume and bass as you like.

Try to play different audio files to see if it's a quality issue of the file. Change different devices to check for audio output compatibility of the device. Plug the USB cable into the wall outlet with a plug adapter for another try.

Check if the connection mode is selected correctly. If it is in wired mode, please set the Audio-out channel to"Headphones" or "Speakers" on the computer. If it is in Bluetooth mode, please unplug the 3.5mm audio cable on the computer. Turn up both the volume of the soundbar and the computer.

Please press and hold the knob in Bluetooth mode for 12 seconds until it beep “Wired mode”.

Check if the Bluetooth mode is selected correctly. Reset the soundbar and forget the "SK100Li" Bluetooth pairing record on your computer and re-pair with it.

Turn up both the volume of the soundbar and the computer. Windows: Download a free equalizer software: www.fxsound.com. Then choose the “Volume Boost” or “Bass Boost” in the software.Mac OS: Download a equalizer software: https://www.nimblesnail.com. Then you can adjust the volume and bass as you like.

Try to play different audio files to see if it's a quality issue of the file. Change different devices to check for audio output compatibility of the device. Plug the USB cable into the wall outlet with a plug adapter for another try.

Please press and hold the light button on the top of the right speaker for 2 second.

Check if the 3.5mm audio cable is plugged into the headphones/aux-out jack correctly. Then set the Audio-out Channel to "Headphones" or"Speakers" on the computer. Turn up both the volume of the speakers and the computer. If the above doesn't work, please contact us with a picture of the audio jack and the audio setting. We will respond to you within 24h.

.Turn up both the volume of the soundbar and the computer. Windows: Download a free equalizer software: www.fxsound.com. Then choose the “Volume Boost” or “Bass Boost” in the software.Mac OS: Download a equalizer software: https://www.nimblesnail.com. Then you can adjust the volume and bass as you like.

Try to play different audio files to see if it's a quality issue of the file. Change different devices to check for audio output compatibility of the device. Plug the USB cable into the wall outlet with a plug adapter for another try.

Please press and hold the power button on the side for 3s to turn on them after plugging the USB cable. Check if the connection mode is selected correctly. If it is in wired mode, please set the Audio-out channel to "Headphones" or "Speakers" on the computer. If it is in Bluetooth mode, please unplug the 3.5mm audio cable on the computer. Turn up both the volume of the speakers and the computer.

Check if the Bluetooth mode is selected correctly. Reset the soundbar and forget the "SK600" Bluetooth pairing record on your computer and re-pair with it.

Please press and hold the light button on the top of the right speaker for 2 second.

Please position the unit so that it does not obstruct the TV's remote control sensor.

Check if the input source is selected correctly. Check if the mute is activated. Turn up both the volume of the soundbar and your TV For More details please refer to the user manual.

Please make sure the TV is muted.

Please check if the input source of the soundbar is selected to Bluetooth mode. Check if the soundbar has been connected to another Bluetooth device.Disconnect the Bluetooth device that is currently connected and pair it with the desired Bluetooth device. For More details please refer to the user manual.

Select Bluetooth as the input source. Enabled the Bluetooth function of the TV. The sound bar is already connected with another Bluetooth device. Press the Reset button for 3s to disconnect the connected device, and then try again.

Select an appropriate input source. If there is CEC function on TV, make sure it is on. Increase the volume level on sound bar or by remote control or on TV. Connect the input jack on the sound bar and the output jack on the playback device. Select the correct audio input and output. Make sure the digital audio output setting on the playback device to PCM format.

Please Move the device closer to the sound bar,or remove any obstacle between the device and the sound bar.

Move other digital or high-frequency devices away from the sound bar. Change other cable or connection way to try again.